Shelby has an international career as an experienced Project Manager with extensive experience in IT service management, process improvement, ERP system implementations and support across a range of global industries across the United States, United Kingdom, and Australia. Shelby has worked on several large and small implementation projects, in both public and private sectors. She is an innovative problem solver, specialising in requirements gathering, system uplifts, audits and continual process improvement projects. Shelby is passionate about supporting others to leverage technology and streamline their processes to achieve their organisational goals.